Four surfaces, one fee, no subscription.
Coperto runs the four operations that determine whether an independent restaurant gets bookings or doesn't. Below: how each surface works, and what it replaces in the typical owner's stack.
A site that books tables,
not vanity metrics.
Mobile-first, single page, your domain. We design and ship it for you in DE + EN. Photos, menu, hours, story, reservation CTA — everything routed at the database layer, so a phone-only owner can update by SMS.
- 01
Mobile-first
Designed for the visitor who Googled you from the trail. 90% of traffic is phone, the page reflects it.
- 02
Multi-locale
DE/EN from one source. Add a third language without rebuilding.
- 03
Your domain
Cloudflare DNS, EU-hosted. We do the migration; you keep the email.
- 04
Reservation CTA
Front and center. The hero books a table; the menu sells it.
RistoranteZur Krone
105 seats, vaulted cellar, Calabrian kitchen. Open Tue–Sun, 17:30–22:00.
Claude answers your phone,
in your voice.
Meta WhatsApp Cloud API direct — no BSP layer, no per-message tax. The concierge is trained on your menu, hours, allergens, and brand voice. It books reservations, captures deposits, and escalates anything sensitive to you.
- 01
Per-merchant tone
We seed the system prompt with your voice — formal, warm, terse, whatever fits.
- 02
Tool-calls, not chit-chat
Claude calls structured tools (create_reservation, capture_deposit) so reservations are first-class records, not transcripts.
- 03
Escalation under 60s
Complaints, refunds, parties of 20+ — bumped to the owner's phone with one-tap confirm.
- 04
Always announces
The concierge says it's a concierge. We don't pretend to be human.
Auto-confirm with rules,
not religion.
Per-merchant rules: auto-confirm by party size, day, lead time. Deposits captured via Stripe when you choose. We never custody money — Stripe is the merchant of record, and 1% is deducted at the moment of charge.
- 01
Rule-based auto-confirm
‘Up to 6 people, ≥24h ahead, weekdays — auto-confirm.’ Big tables and weekends queue for review.
- 02
Stripe Connect Express
Onboard in one form. Stripe processes; we add 1% as application fee. No platform balance, no payout schedule.
- 03
Deposits, configurable
Per restaurant: deposit value, refund window, cancellation policy. Communicated automatically by the concierge.
- 04
Source-aware calendar
Every booking tagged: WhatsApp, hosted site, manual, walk-in. Find revenue leaks at a glance.
Reviews drafted,
posts scheduled.
OAuth into Google Business once. Coperto ingests reviews, drafts replies in your voice for your approval, and schedules a weekend Post each week. The whole loop lives in your inbox.
- 01
Review ingest
New review drops into your inbox with a pre-drafted reply. Tap approve, or edit, or send back to the AI.
- 02
Weekly Posts
We compose a weekend special / event Post each week from your menu and calendar.
- 03
QR review flywheel
Printable table cards + receipt inserts that link to your direct Google review URL — the highest-converting source.
- 04
Post-visit follow-up
WhatsApp message 24 hours after a reservation, asking for the review. Automated, opt-out per visitor.
“Hervorragender Service, der Wein…”
Draft: Liebe Anna, vielen Dank für…
“Solid Italian. Cellar was a lot.”
Draft: Hi Tobias, glad you enjoyed…
“Best fish in 50km. Calabrian wines!”
Draft: Cara Marina, grazie mille…
What else lands on day one.
The pieces above are the headline surfaces. The bundle includes a few quieter foundations that matter more than they sound.
WhatsApp concierge, your voice
Claude-powered concierge handles menu questions, hours, allergens, and reservations. Trained per restaurant on your brand voice. Escalates complaints, refunds, and big-party events to your phone with one-tap confirm.
Reservations + deposits
Auto-confirm rules per party size, lead time, and day. Deposits captured via Stripe when you choose. Calendar that fits on a phone.
Hosted site, your domain
Mobile-first single page with menu, hours, story, gallery, and reservation CTA. DE + EN. We design and ship it for you.
Google Business, on autopilot
Reviews ingested, replies drafted in your voice, weekly Posts scheduled. You approve in the inbox.
Multi-tenant by default
Postgres row-level security from day one. Your data is scoped, encrypted, EU-hosted.
White-glove onboarding
We don't have a self-serve form because we don't want one. The first 20 restaurants get hands-on setup.
We kill noise channels.
Coperto does not do Facebook, Instagram, TikTok, loyalty programs, multi-location chain management, in-house POS, or delivery. We chose those constraints on purpose: each one would split focus away from the four surfaces that determine whether you get tonight's table booked.
- Facebookkilled
- Instagramkilled
- TikTokkilled
- Loyaltykilled
- Multi-locationkilled
- In-house POSkilled
- Deliverykilled
- Self-servekilled