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For independents

We earn when you do.
Not before, not after.

Coperto is built for independent restaurant owners — not chains, not VC-roll-ups. We do hands-on setup, take 1% of card volume, and stay out of your way otherwise. Below: the operator pains we hear, the five-day onboarding, and a 30-minute call to see if your numbers fit.

What we hear, what we do

The thing you're tired of,
automated by tomorrow.

Six pains we hear in every owner conversation. Six things Coperto is built to take off your plate. If yours isn't here, that's a 30-minute call.

01 · pain

Phone rings between courses. Ten times a night.

WhatsApp concierge handles menu, hours, allergens, and reservations 24/7 — in your voice — and only escalates the ones that need you.

02 · pain

Half my Google reviews never get replied to.

GBP autopilot drafts a reply per review in your tone. You tap approve from your phone. Replies post within minutes.

03 · pain

Tourists who don't speak German book elsewhere.

Hosted site renders in DE + EN from the same data. The concierge speaks both, plus more on request.

04 · pain

I can't tell if a SaaS subscription pays for itself.

Coperto only earns when you do — 1% of card volume processed through us. Quiet month? We earn less. Period.

05 · pain

Booking.com and OpenTable take a cut on every cover.

Direct bookings via your domain and your concierge. We don't compete with you for the customer — we route them to you.

06 · pain

I don't have time to learn another dashboard.

Daily ops live in your phone. A short web admin exists for menu and rules. We do the setup; you go quiet.

Onboarding · five days end-to-end

A real timeline, not a sales promise.

We don't have a self-serve form because we don't want one. The first 20 restaurants get hands-on setup. Here's what each day looks like.

Day 030 min

30-min discovery call

We learn your menu, rules, hours, languages, voice. Either video or in person if you're in Thuringia.

Day 1≈ 4 hours

Site & menu seeded

We import your menu, hours, photos, story. You get a private preview link before anything goes public.

Day 2≈ 6 hours

Concierge trained

We seed Claude with your voice and FAQs. Sandbox testing on a fresh WhatsApp number — you message it, we tune.

Day 3≈ 1 hour

Stripe Connect live

One-form Stripe Connect Express. We never touch your money — Stripe pays you, we deduct 1% on each charge.

Day 4≈ 2 hours

Domain + Google

We migrate your domain via Cloudflare and OAuth into Google Business. Reviews start ingesting same day.

Day 530 min

Go-live + handoff

Your site, number, deposits and review autopilot are live. We stay on call for the first two weeks.

After handoff
01step

We set you up

30-minute call to understand your menu, hours, and rules. We build your hosted site and seed your WhatsApp concierge with your voice.

≈ 2–3 days end to end
02step

You connect Stripe

One Stripe Connect Express form. We never custody your money — Stripe pays you out, we deduct 1% on each charge. No payouts batching, no hold periods.

Stripe is merchant of record
03step

You claim a number

Either keep your existing number on Meta WhatsApp Cloud, or we provision a fresh dedicated line. Concierge starts answering on day one.

Meta direct · no BSP
04step

You go quiet

Reservations land confirmed, deposits land cleared, reviews get drafted replies. We escalate complaints, large parties, and refund requests to your phone.

≈ 5 minutes/day post-setup
The shape of a partnership

What two weeks with Coperto did for Zur Krone.

Mario Avena runs 105 seats and answers his own phone. He's our partner zero. Numbers below are real; the photo is on order.

Marktplatz 6 · 36419 GeisaEST. 2001
Ristorante

ZurKrone

Reservations open · Friday
Partner zero · live April 2026

Zur Krone, Geisa.

105-seat Italian restaurant in Thuringia run by Mario Avena, a Calabrian chef who cooks as well as he answers his own phone.

“I don't want a subscription. I want my evenings back. Coperto answers the phone, takes the booking, and gets out of the way.”

Mario Avena · Owner, Zur Krone
4.5
362 Google reviews
#1
of 6 in Geisa
105
seats · vaulted cellar
2001
founded

Before Coperto, Mario fielded reservation calls between courses, lost tourist bookings to Booking.com competitors with English-only sites, and let half his Google reviews go un-answered. We rebuilt his front of house in two weeks: hosted DE/EN site, WhatsApp concierge with allergen knowledge, deposit rules for the Gewölbekeller, and Google review autopilot. Zero monthly fee.

Math, not marketing

One percent of card volume. The whole model.

One number, transparently
1%

Of card volume processed through Coperto. That's it. Stripe's payment processing fees still apply (typically 1.4% + €0.25 in EU). We don't take a cut of cash, of phone reservations, or of anything you process outside the platform.

  • No monthly fee
  • No setup fee
  • No long-term contract
  • No charge for free reservations
  • No charge for messages
  • No upsell tier
Monthly card volume20.000 €
5k10k20k50k100k200k
Coperto
200 €/mo
1% of card volume
Typical SaaS stack
399 €/mo
€99/mo + ~1.5%
You keep+ 199 € / month
See if your numbers fit

Stripe processing fees are passed through at cost. The “typical SaaS” number assumes a small POS + reservation subscription bundle plus a 1.5% surcharge — the kind of stack you'd assemble from current incumbents.

The 30-minute call

Show us the menu. We'll show you the numbers.

You bring an idea of your typical card volume and what you wish your front-of-house could automate. We bring an exact 1% number, an estimate of which surfaces would help most, and a draft onboarding plan you can take home.

  • No deck, no demo theatre
  • Live walk-through of partner zero
  • Concrete onboarding plan emailed after
  • We say no if it's not a fit